Session Location: Maryland F

BEYOND UX RESEARCH—BUILDING A STRATEGIC SERVICE RESEARCH PRACTICE

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Eye tracking in the New World of UX – Sponsored by Tobii Pro

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Innovating in government with human centered design

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Guiding users towards action: empowering decisions through effective data design

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Novel prioritization surveys: opportunity maps to tame the NPS and other three-letter words

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Pragmatic UX for autonomous vehicles | In-vehicle UX that enables safe and dynamic vehicle-driver transitions

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How to quantify the ROI of UX research, 5 methods to demonstrate impact

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Putting words in the mouths of chatbots: designing cognitive intents

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Workshopping to execution: how design sprints and agile work together

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