COO and Principal, CommunicateHealth
Sandy is a leading expert in research to inform the design and development of consumer health websites and digital tools for users with limited literacy skills. She’s a passionate advocate for human-centered design with extensive experience overseeing formative and usability research with diverse audiences. As the Chief Operating Officer at CommunicateHealth, she helps oversee more than $15 million in consulting contracts focused on health literacy, health communication, and user experience.
As UX professionals, we’re invested in making sure our digital products are doing good for our users, for our clients, and for society. But how do we gauge the “health” of our technology and tools? Creating healthy products requires us to go beyond minimum accessibility requirements toward a model of inclusive design. In this session, […]