Malia Nagle is a UX Design Director at PayPal. She leads a multi-disciplinary team of UX researchers focusing on PayPal consumer products, Venmo, Xoom, and the APAC region. Malia is obsessed with helping companies develop a deep understanding of the people who use their products and ensures a tight collaboration with stakeholders in design, product management, engineering, and all parts of the business. Prior to PayPal, she lead research for eBay Enterprise, a division of eBay that focused on ecommerce clients. She holds a M.S. in Interaction Design and Information Architecture from the University of Baltimore.