Jeffrey Ryan Pass

Digital Strategist and Senior Lead Technologist, Booz Allen Hamilton

Jeff Pass made his first website in 1997 and has been involved in digital communications, design, information architecture, and usability ever since. For the past 20+ years, Jeff has been a federal contractor and has worked as IA or UX lead on high-profile digital properties including HealthCare.gov, CFTC.gov, USPS.gov, and dozens more. He also helps lead the UX Community of Practice at Booz Allen Hamilton, a large Federal contracting firm, and has helped organize numerous industry events like World IA Day DC, UXDC, DCUX, GoodGov UX, IA Conference, IA Summit, and UXPA DC programming.

My Sessions

So you want to be a gov UXer… A primer for anyone interested in doing user experience work for the US Federal Government.

Maryland CD

“Working for the US Federal Government (as an employee or contractor) is a unique experience. This is especially true for UXers. This session provides an engaging, sometimes humorous overview of the peculiarities, challenges, and rewards of working as a GOV UXer and offers advice for getting started, succeeding, and spreading the culture of good UX […]

Entry level Government UX